Shipping policy

So you’ve finally decided which Cucumber Cool gear you want to get your hands on but are wondering about how it’s going to wing its way to you.

Here are the details….

New Zealand 

New Zealand Non-Rural - $7.00

New Zealand Rural - $10.00

FREE SHIPPING OVER $100 IN NEW ZEALAND

Shipping within New Zealand is via NZ Post or Post Haste Couriers. The service is technically ‘overnight’ but can sometimes take an extra day or two.

Please keep an eye on your order by following the tracking link that you’ll get via email. If your order is delayed, please get in touch with NZ Post / Post Haste directly with your tracking number to see what can be sussed out. If you’re not having any luck with them, then contact me on holla@cucumber-cool.com and I’ll see what feathers I can rustle!

 

Australia

Tracked Courier = AUD $10 (3 - 5 Business Days for most locations)

Priority Courier = AUD $20 (1 - 3 Business Days)

FREE SHIPPING OVER $150 FOR AUSTRALIA ORDERS

International Shipping is via NZ Post - the delivery time is typically around 3-5 business days from fulfilment.

Please keep an eye on your order by following the tracking link that you’ll get via email. If your order is delayed, contact me on holla@cucumber-cool.com and again I’ll see if I can rustle some feathers.

 

United Kingdom

Tracked Courier = £5 GBP

FREE SHIPPING OVER £50 FOR UK ORDERS

International Shipping is via NZ Post - the delivery time is typically around 5-10 business days from fulfilment.

Please keep an eye on your order by following the tracking link that you’ll get via email. If your order is delayed, contact me on holla@cucumber-cool.com and again I’ll see if I can rustle some feathers.

 

United States

Tracked Courier = $15 USD (tariffs pushing up price)

International Shipping is via NZ Post - the delivery time is typically around 5-10 business days from fulfilment.

Please keep an eye on your order by following the tracking link that you’ll get via email. If your order is delayed, contact me on holla@cucumber-cool.com and again I’ll see if I can rustle some feathers.

International Rates

All other international post = €5 euros

International Shipping is via NZ Post - the delivery time is typically around 5-10 business days from fulfilment.

Please keep an eye on your order by following the tracking link that you’ll get via email. If your order is delayed, contact me on holla@cucumber-cool.com and again I’ll see if I can rustle some feathers.

*Customs and Duty fees - we encourage you to look into your local customs and duty fees before placing an order as Cucumber Cool does not take responsibility for covering the cost of these fees